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Delivery Information & Rates

 UK Postage Rates

Current Shipping Price for our next working day service is £2.99

Saturday delivery £7.50

We use a few different Courier companies, but one thing remains the same all are Next working day deliverys.

Occasionally being in a rural area we do experience collection problems with our couriers but normally the delay is no more than 24hrs.

PLEASE NOTE orders placed after 2pm may not be able to be sent out same day.

 

Outside the UK Postage Rates

We have a fairly comprehensive international shipping already available to most countries however if on checkout you cannot find your shipping rate please contact us asap.

 

Postage FAQ's

My order has not arrived yet?

Please allow up to 14 days- but if you are at all worried, please message us on sales@divineequestrian.co.uk. Your tracking code will be given on check out.

Cavallo Footwear can take 6-8 weeks for delivery although these boots are not made to measure they are made to order.

 

Do you deliver to work addresses?

Yes we do indeed.

Will I need to sign for the delivery and what happens if there's nobody in?

All our parcels will require a signature, all our couriers will text or email you on the day of your delivery, at this point you can make any changes necessary to your delivery.

Please note that items that are not signed for are not insured & we will not refund in these cases.

What happens to delivery times on Bank Holidays?

No delivery's will be delivered on Bank Holidays or Sundays please bear this in mind when ordering if items are needed urgently

Can I collect from a store?

Yes, you can collect direct from us our opening hours are -

Tues - 10am - 5pm 

Wed - 10am - 5pm

Thurs - 10am - 5pm

Fri - !0am - 5pm

Sat - 11am - 4pm

Sun - Closed

Monday - Closed 

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